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Walmart To Equip Employees With Customer Service App
Walmart is giving customer-facing employees a new tool to help them answer shoppers' questions. A smartphone app called "Ask Sam" will equip associates to look up prices, product locations, information...
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Walmart Reduces Corporate Workforce With Layoffs
Walmart has reduced its workforce by laying off hundreds in its logistics, real estate and retail location planning divisions as it simplifies its business and reduces its expenses, Bloomberg reported,...
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TD Bank: Making AP Departments Digital And Resilient
Businesses are not anticipating a smooth return to normalcy, with 43.5 percent of treasurers saying in a global poll that they expect the economic recovery to follow a “W”-shape, rather than the...
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Amazon Promotes 35K Employees, Will Create 100K Seasonal Jobs
Amazon is primed to continue its expansion drive through the holiday season. The retail giant said it has promoted 35,000 “operations employees” this year and will create an additional 100,000 seasonal...
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Higher Wages ‘Never the Top Reason’ Workers Take Jobs Amid Labor Shortage
Retailers, restaurants and small businesses are pulling out all the stops to bring workers in the door amid the ongoing labor shortage, with many taking steps to raise their base pay to at least $15...
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Robotic Restaurant and Retail Workers Roll Toward Reality as Wage and Labor...
You’re unlikely to experience a robot attack at an eatery or retail store. Should you encounter a robot in such a setting, chances are it will take your order, bring your food or merchandise and do...
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Amazon Encourages Customer Service Staff to Work From Home
Amazon has been encouraging customer service employees to work from home to help save money on real estate, Bloomberg wrote. The shift is part of a larger plan to close some call centers around the...
View ArticleWalmart Offers Workers Expanded Virtual Primary Care
Walmart says it will begin offering virtual primary care services to more of its employees. The retailer announced Tuesday (Oct. 10) that it was expanding the program — already available in parts of...
View ArticleEU Nixes Provisional Agreement on Reclassification of Gig Workers
European Union (EU) member states have rejected a provisional deal aimed at reclassifying millions of gig workers as employees. Officials from Spain, the current holder of the EU’s rotating presidency,...
View ArticleUber: White House Gig Worker Rule Won’t Impact Us
Uber says a proposed Biden administration rule change for gig workers will not affect its operations. The Department of Labor’s proposal makes it tougher for companies to classify workers as...
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